Responsibilities

The post holder must hold or working towards a CCNA certification and be able to demonstrate an understanding of production network infrastructures.

Network Service availability:

• Gain the knowledge to be responsible for Lumesse data-centre network infrastructure including LAN/WAN components such as switches, routers and firewalls.
• Capacity management of data-centre local and wide area bandwidth, reporting on utilisation and growth of demand
• Oversight of firewall change requests originating from Technical Services engineers being directed to Lumesse firewall management partner.
• IP and DNS service management (public and private ranges).
• Management of Cisco network device configurations to ensure continued and smooth operation of production services.
• IP range management across a large estate of IP enabled devices
• Execution of responsibilities consistent with the Employee IT Policy and standard procedures within the Technical Services team such as Change Control and Incident Management
• Overtime, availability to support the resolution of operational incidents outside of normal working hours
• Support the management of configuration and archiving systems
• Understand the issues involved with administrating  and maintaining the Lumesse infrastructure, including network connectivity, Internet access, VPN’s etc

Supplier Management:

• Day to day operational contact with service providers of networking and security services

Team Interaction:

• Overtime, provide support to engineering colleagues requiring configuration changes and new services in the area of data centre networking and firewall security (firewall security managed by 3^rd party)

Financial Management:

• Prepares quotations for hardware and services to support required changes or new services

Resource optimisation & Best Practise:

• Demonstrates resource usage and capacity in regular reports to management, highlighting any service risks and improvement opportunities

Requirements and the individual

IT experience

Essential:

• 1-3 years’ experience of working in a network role 
• Demonstrable some hands-on experience working with Cisco network infrastructure in production environments
• Some experience managing Checkpoint Firewalls
• Have understanding of VPN technologies site to site and Remote VPN
• Some experience managing enterprise VPN and remote VPN connections
• Some hands-on experience within data-centre environments
• Excellent spoken and written communication skills, including English language
• Understanding of network protocols
• Understanding of basic networking in a datacentre environment
• Understanding of OSI reference model
• Technical background in IT
• Well organised, excellent team member
• Good problem solving skills
• CCNA certified or working towards it

Desirable:

• Experience working with SaaS delivery model
• University degree in Computer Science (or relevant related degree).

Additional Information